Shipping Policy

At Eliot Tiles, we are committed to delivering your products safely and on time. Please read our shipping guidelines carefully:

1. Shipping Method
   All orders are shipped directly to your provided address. We offer Cash on Delivery (COD) as the only payment method at the time of delivery.

2. Processing Time
   Orders are typically processed within 1–3 business days after confirmation. You will be notified once your order has been dispatched.

3. Delivery Time
   Delivery times may vary based on location and product availability. While we strive to deliver within the estimated timeframe, occasional delays may occur due to circumstances beyond our control.

4. Shipping Charges
   Shipping charges, if any, will be communicated at the time of placing your order.

5. Order Tracking
   Once your order is dispatched, you will receive relevant information to track the status of your delivery.

6. Damaged or Lost Items
   Please inspect your order upon delivery. Any damaged or missing items must be reported immediately. We will work to resolve such issues promptly.

7. Address Accuracy
   Please ensure that your shipping address is accurate and complete. Eliot Tiles is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

If you have any questions or concerns about this Policy, please contact us at [email protected].